FAQs
How does sizing work?
There's a size guide under every item with real measurements and a note on the fit. Our founder is 5ft 8 and 75kg and wears a large, so use that to judge your own. Go one size up on the daily tees if you like them baggy, and one size up on the compression pieces as standard.
Why does delivery take a bit longer?
Everything's made to order. Your piece gets made when you order it, then sent straight to you. That's 2-3 days to make and dispatch, then 5-7 working days to land. Most orders arrive within two weeks. Tracking comes through the second it ships.
How much is shipping?
£2.99 flat anywhere in the UK. Free once your order is over £49.
Where's my order?
Check the tracking link in your dispatch email first. If it's been more than three weeks since you ordered, get in touch and we'll chase it.
Can I return something?
Yes. 30 days, unworn with tags on. Changed your mind or the size is off, send it back and we'll refund you or sort a swap. Return postage is on you for a change of mind.
What if it's faulty or wrong?
That's on us. Send a photo and we'll get a fresh one made or refund you, whichever you'd rather. No need to post anything back.
Want a different size?
Send it back unworn and we'll get a new one out to you.
Do you ship outside the UK?
Yes we do.
How do we get hold of you?
Instagram @alto.collectivee or email altomovementt@gmail.com. Real people, quick replies.
For those who want more.